Privacy Policy for Shazam in Australia

Introduction to Our Privacy Commitment

At Shazam, your privacy is a priority. We are committed to maintaining the confidentiality and security of your personal data, in accordance with the Australian Privacy Act and global best practices. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our online casino and sports betting platform.

We understand the importance of data protection in today’s digital landscape. That’s why we’ve implemented strong safeguards to ensure your data stays private. This document is designed to help you understand what information we gather, why we collect it, and how we use it—giving you full transparency into our data management practices.

Whether you’re creating an account, making a deposit, placing a bet, or just browsing our website, this policy applies to you. It explains your rights, your choices, and the steps we take to uphold your trust.

What We Do With Your Data

Shazam collects certain types of data to provide you with a smooth, personalized, and secure user experience. This includes:

• Personal Identifiable Information (PII) such as your name, date of birth, email address, and contact details.
• Financial Data including payment details and transaction history, processed through secure gateways.
• Behavioral Data like game preferences, login times, and interaction patterns to improve our offerings.
• Technical Data such as IP address, device information, browser type, and OS for system optimization.

This data is gathered through registration forms, cookies, communication with customer support, and activity on our platform. We only use your data for legitimate purposes: to process transactions, deliver services, improve performance, and comply with legal obligations.

We do not sell your data. We process your information under lawful bases, including performance of a contract, legal compliance, legitimate interest, or with your explicit consent.

How We Use Cookies at Shazam

Cookies are small text files stored on your device that help us remember your preferences and enhance your browsing experience. Shazam uses cookies and similar tracking technologies to:

• Remember login credentials and session information
• Personalize content based on user behavior
• Track affiliate links and marketing campaigns
• Generate analytics and measure website performance

Cookies we may use include essential cookies, functionality cookies, performance analytics cookies (like Google Analytics), and targeting cookies for marketing.

You have control over cookies. You can configure your browser settings to refuse or delete cookies at any time. However, disabling cookies may limit some features of our website.

For a full list of cookies we use, or to manage cookie settings, please visit our Cookie Settings page or contact our support team.

Third Parties We Work With

To deliver and enhance your experience at Shazam, we may share limited personal data with trusted partners and service providers, including:

• Payment processors for secure transactions
• Email delivery platforms for notifications and promotional messages
• Customer support tools to resolve your inquiries efficiently
• Analytics providers to monitor and improve platform performance

We ensure all third-party partners comply with strict data protection agreements and security measures. We may also disclose your data when required by law, to investigate fraud, or protect the integrity of our systems.

Any sharing of information is done on a need-to-know basis, and all data processors are vetted for compliance with the applicable privacy regulations in Australia and globally.

Keeping Your Info Safe in Australia

Protecting your personal data is core to our operations. Shazam uses robust physical, electronic, and administrative safeguards to keep your information secure. These include:

• End-to-end encryption on sensitive data transmissions
• Firewalls and intrusion detection systems
• Strict access control protocols with staff training and monitoring
• Regular security audits and updates to mitigate risks

Your data is stored on servers located in secure facilities, and we retain your information only for as long as necessary to fulfill legal and operational obligations. After this period, your data is securely deleted or anonymized.

Despite our best efforts, no system can guarantee absolute security. We advise users to maintain strong passwords and avoid sharing account information with others.

Understanding Your Privacy Rights

Under applicable laws, you have several important rights when it comes to your personal information. These include:

• Right to access – Request a copy of the personal data we hold about you.
• Right to correct – Update or correct inaccurate or incomplete information.
• Right to erasure – Request deletion of your data under certain circumstances.
• Right to restrict processing – Ask us to stop processing your data temporarily or permanently.
• Right to object – Object to data processing based on legitimate interests or direct marketing.
• Right to data portability – Receive your data in a machine-readable format to transfer elsewhere.

You can manage communication preferences through your account dashboard or unsubscribe from marketing emails using the link in each message. To exercise any of your rights, please reach out to our Data Protection Officer via our support page.

Need Help? Contact Us

This policy may be updated periodically to reflect changes in technology, law, or our operations. When we do, we will revise the “Last Updated” date and notify you via the website or email.

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your data, our support team is ready to help. You can contact us via:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Mail: Shazam Casino, Privacy Dept, Sydney, NSW, Australia

We encourage you to review this policy regularly to stay informed about how we are protecting your data and privacy at Shazam in Australia.